Smart Apps Lab Terms of Service
Last updated: November 9, 2026
The short version. These are our default terms. If a product has its own terms, those come first for that product. Use our products lawfully. Subscriptions renew until you cancel. Support payments are not donations to a charity. Our products are provided as they are, and our liability is limited as far as the law allows. California law applies.
1. Who we are and what these terms cover
Smart Apps Lab, LLC (“Smart Apps Lab”, “we”, “us”) is a California limited liability company based in Alameda County, California. We make several separate products.
These terms apply to this website (smartappslab.com) and to any Smart Apps Lab product, service or payment that doesn't have its own terms. That includes payments to Smart Apps Lab, LLC that show up on a card statement or a Stripe receipt. By using this website or one of those products, or by paying us, you agree to these terms. If you don't agree, please don't use them.
2. Product terms come first
Each product has its own website. Where a product has its own terms, those terms govern that product, and they control over these default terms if the two conflict. Where a product has no terms of its own, these terms apply. Each product's privacy policy explains how that product handles your information.
- IntakeBay Terms Privacy SMS terms
- Stashmunk Terms Privacy
- Streakhouse Privacy No separate terms: these terms apply.
- Seerah Streak Privacy No separate terms: these terms apply.
- Pearla pearla.ai No published terms page: these terms apply, unless you have a separate written agreement with us.
- AI Chef (retired) Terms Privacy
Our Privacy Policy covers this website and anything without a privacy policy of its own.
3. Using our products
- Use our products only for lawful purposes and as they are meant to be used.
- Don't misuse them. For example: don't try to break in, get around limits or security, copy or resell them, reverse engineer them (except where the law allows it), send spam or malware through them, or overload them with automated traffic.
- If a product has accounts, you are responsible for your account, for keeping your login safe, and for what happens under it. Tell us right away if you think someone else is using it.
- You must be old enough to form a binding contract where you live, or have a parent's or guardian's permission. Some products set a higher minimum age in their own terms.
- Products made for businesses, such as IntakeBay and Pearla, are for business use. If you use one for a business, you confirm that you can accept these terms for that business.
4. Payments
- Prices. We show the price before you pay. Taxes, such as sales tax or VAT, may be added where they apply.
- Payment processing. Payments on our websites are processed by Stripe. We don't see or store your full card number.
- Subscriptions. A subscription renews automatically, at the price and interval shown when you bought it, until you cancel. You can cancel as described in the product. Cancellation takes effect at the end of the period you have already paid for. We don't refund partial periods unless the product's terms or the law say otherwise. If we change a subscription's price, we will tell you before it applies, and you can cancel before then.
- One-time payments are non-refundable, except where the law requires a refund.
- Support payments are not charitable donations. Some of our products let you make a voluntary payment to support them. Smart Apps Lab, LLC is a for-profit company, not a charity. Support payments are not tax-deductible donations. They don't buy any goods, services or special rights unless we say so when you pay, and they are non-refundable except where the law requires a refund.
- App stores. Purchases made through the Apple App Store or Google Play are billed and refunded by Apple or Google under their terms. Ask them for refunds of those purchases.
5. Our content and yours
We own our software, websites, designs, names and logos, or we have permission to use them. As long as you follow these terms, we give you a personal, limited, non-exclusive, non-transferable and revocable license to use our products for their intended purpose. You don't get any other rights in them.
You keep the rights to the content you put into our products. You give us permission to store, process and display it only as needed to run the product for you. If you send us feedback or ideas, we may use them freely, without owing you anything.
6. Third-party services
Our products use and link to services run by other companies, such as payment processors, app stores, hosting and analytics providers. Those services have their own terms and privacy policies. We don't control them and aren't responsible for them.
7. Disclaimers
Our website and products are provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, whether express, implied or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
We don't promise that our products will always be available, uninterrupted, error-free or secure, or that they will meet your needs. Some places don't allow some of these disclaimers, so some of them may not apply to you.
8. Limits on liability
To the fullest extent the law allows, Smart Apps Lab, LLC and its owners, employees and contractors are not liable for any indirect, incidental, special, consequential or punitive damages, or for any lost profits, revenue or data, arising from or related to our website, our products or these terms, even if we were told such damages were possible.
To the fullest extent the law allows, our total liability for all claims relating to our website, a product or these terms is limited to the greater of (a) what you paid us for the product the claim relates to in the 12 months before the claim and (b) US$100.
Nothing in these terms limits liability that the law does not allow to be limited, including liability for our fraud, willful injury, or violation of law (see California Civil Code section 1668). Some places don't allow some of these limits, and if you are a consumer you keep any rights that the law says can't be waived.
9. Indemnity
Where the law allows, you agree to cover the reasonable losses and costs, including reasonable legal fees, that we face from a third party's claim caused by your misuse of our products or your breach of these terms. This doesn't apply to the extent the claim was caused by us.
10. Disputes
Talk to us first. If you have a problem with us, email support@smartappslab.com and describe it. We will both try in good faith to resolve it informally for 30 days before either of us starts a legal case.
Governing law. These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
Courts. Any dispute under these terms will be heard in the state courts located in Alameda County, California, or in the U.S. District Court for the Northern District of California, and you and we agree to those courts' jurisdiction. Either of us may instead bring a claim in small claims court if it qualifies. If you are a consumer and the law gives you the right to bring a claim where you live, this paragraph doesn't take that right away.
Product terms. A product's own terms may set different dispute rules, and some include an agreement to resolve disputes by arbitration. Where they do, that agreement applies to disputes about that product.
11. Changes, suspension and general terms
Changes. We may update these terms. We will post the new version here and change the “Last updated” date. If a change is significant, we will give reasonable notice where we can. Changes don't apply to disputes that arose before them. If you keep using our website or products after a change takes effect, the new terms apply.
Suspension and termination. You can stop using our products at any time. We may suspend or end your access if you break these terms, if the law requires it, or to protect our products or other people. We may also change or stop offering a product; if that happens to a paid product, its terms or the law decide what happens to time you have already paid for. Sections that by their nature should survive, such as payments owed, sections 5 and 7 to 10, and this section, survive.
General. These terms, together with any product's own terms and the privacy policies that apply, are the whole agreement between you and us about their subject. If any part is found unenforceable, the rest still applies. If we don't enforce a part right away, we haven't waived it. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of a product.
Contact
Smart Apps Lab, LLC, Alameda County, California, USA.
Questions about these terms, billing or legal notices:
support@smartappslab.com.